Privacy & Your Information
Straightforward about your information.
What we collect through this website, how it's handled, and one important note about medical details.
Please don't send medical details here
Our website contact form is for getting a conversation started — not for sharing health information. Please do not enter diagnoses, medication lists, or other confidential health details into the form. When it's time to discuss a resident's specific needs, we'll do that by phone or through a secure process, not through the website.
What the inquiry form collects
When you use the "Send a Message" form on our Contact page, we collect only what you enter:
- Your name
- Your email address
- Your phone number (if you provide it)
- Your general timeframe for care
- Your message
Who receives it and how
Form submissions are delivered to Radiant Living Family Care's inbox so we can respond to you — typically within one business day. The form is processed by a third-party form service (Formspree) that transmits the message to us; your entries pass through that service in order to reach us.
How we use and keep it
We use your information only to respond to your inquiry and to follow up about care, a visit, or admission. We don't sell it or share it for advertising. We keep inquiry messages only as long as needed to assist you and for our ordinary records, and you may ask us to delete your submission at any time by emailing info@radiantlivingfamilycare.com.
A note on "HIPAA"
The website inquiry form is a general contact tool and is not a HIPAA-secure channel. Once someone becomes a prospective or current resident, health information is handled separately through our assessment and admission process, which uses appropriate confidentiality practices under Washington's adult family home rules (WAC 388-76) and applicable law.
Questions
If you have any question about your information, call us at (360) 915-6947 or email info@radiantlivingfamilycare.com.